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    • Policies
    • Withdraw/Deposit policies
    • Trade Fees
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  1. Other

Withdraw/Deposit policies

Toonie ensures smooth deposits and withdrawals for both fiat and crypto.

At Toonie, we are dedicated to providing smooth, secure, and compliant deposit and withdrawal processes for both fiat and cryptocurrency transactions. Our procedures are fully aligned with FINTRAC standards, ensuring transparency and reliability for all users.

1. Deposit Guidelines

Fiat Deposits

  • Available Methods & Timelines:

    • E-Transfer: Funds are typically available within 1-3 hours.

    • Direct Bank Deposit: Credited within 0-3 business days.

    • Wire Transfer: For deposits above $10,000, processing takes 0-2 business days.

    • ACH Transfers: Usually completed within 1-2 business days, depending on your bank.

  • Deposit Limits:

    • Minimum Deposit: $20.

    • Maximum Deposit: Varies based on the transfer method and user verification status.

Cryptocurrency Deposits

  • Processing Time: Deposits are processed upon receiving the required network confirmations, usually within minutes to an hour.

  • Examples:

    • Bitcoin (BTC): Credited after 3 confirmations.

    • Ethereum (ETH): Credited after 12 confirmations.

    • USDT: Deposit times vary depending on the network (e.g., ERC-20, TRC-20).

  • Important Notes:

    • Ensure accuracy in wallet addresses and network selection to avoid delays or loss of funds.

2. Withdrawal Guidelines

Fiat Withdrawals

  • E-Transfer:

    • Limit: Up to $3,000 per transaction.

    • Note: Restricted to one withdrawal every 24 hours.

    • Processing Time: Within 24 hours.

    • Minimum Withdrawal: $20.

  • Direct Bank Transfer:

    • Fee: 1.5%.

    • Processing Time: 0-3 business days.

    • Minimum Withdrawal: $20.

    • Maximum Withdrawal: $100,000.

  • Wire Transfer:

    • Fee: 1.5%.

    • Processing Time: 0-2 business days.

    • Minimum Withdrawal: $10,000.

    • Maximum Withdrawal: No limit.

Cryptocurrency Withdrawals

  • Processing Time: Withdrawals are typically completed within 1-3 hours, depending on network conditions and compliance checks.

  • Fees: Dynamic and vary based on the blockchain network. Examples:

    • Bitcoin (BTC): 0.00035 BTC.

    • Ethereum (ETH): 0.005 ETH.

    • USDT: Fees vary (e.g., 10 USDT on ERC-20, 1 USDT on TRC-20).

  • Minimum Withdrawal Amounts:

    • Specific minimums apply per cryptocurrency and are displayed during the withdrawal process.

3. Fee Overview

Fiat Transaction Fees

  • E-Transfer: No charge.

  • Direct Bank Transfer: 1.5% per transaction.

  • Wire Transfer: 1.5% per transaction.

Cryptocurrency Transaction Fees

  • Fees are determined by the specific blockchain network and are transparently displayed before users confirm their transaction.

4. User Responsibilities

  • Provide accurate details for all deposit and withdrawal requests.

  • Complete KYC and AML requirements for deposits or withdrawals exceeding the regulatory thresholds (e.g., $999 CAD for KYC verification and $10,000 CAD for AML documentation).

  • Avoid attempts to bypass policies by splitting transactions, as such actions will trigger compliance reviews.

Conclusion

Toonie’s streamlined deposit and withdrawal procedures are designed to ensure a secure, efficient, and compliant user experience. By offering clear guidelines, competitive fees, and fast processing times, we uphold our commitment to transparency and trust within the cryptocurrency community.

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Last updated 1 month ago